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Evaluation The AbilityOne Commission's Strategic Plan Could Benefit from Enhancements

Report Information

Date Issued
Report Number
OE-2024-01
Report Type
Inspection / Evaluation
Description
The OIG Evaluation office initiated an evaluation to determine whether the U.S. AbilityOne Commission’s 2022-2026 Strategic Plan contained the necessary framework, including specific operational initiatives, objectives, and associated performance measures. This evaluation was conducted to identify elements to consider incorporating in the next iteration of their strategic plan. Overall, the Commission created a thoughtful and attainable approach to developing a new strategic plan to work toward the goal of modernizing the AbilityOne Program. We found that the Commission’s 2022-2026 Strategic Plan includes all required strategic plan elements according to federal regulations.The Commission is a non-Chief Financial Officers (CFO) Act agency, and some statutory elements are not required. As a part of this evaluation, the OIG identified that the inclusion of two additional elements would further enhance the effectiveness of the next iteration of the Commission’s strategic plan. Specifically, the Commission potentially missed key learning opportunities for its strategic plan goals, objectives, and measures because it did not conduct evidence building activities or perform its own internal program evaluations. Furthermore, the Commission should incorporate more quantitative measures in the next iteration. Although the Commission has met federal requirements, these additional elements would provide a more comprehensive and evidence-based approach for measuring the progress toward goals and objectives in the AbilityOne program. The OIG recommended that the AbilityOne Commission meet with Commission members and stakeholders to determine whether (1) incorporating evidence building and (2) program evaluation into its next strategic planning process would help in identifying key    areas of improvement and improve outcomes. The OIG also recommended that the AbilityOne Commission enhance its ability to track and monitor progress and the successful implementation of agency goals, by establishing and incorporating quantitative measures into the 2026-2030 strategic plan.
Joint Report
No
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View report on Oversight.gov

Recommendations

Meet with Commission members and stakeholders to determine whether incorporating evidence-building into its next strategic planning process would assist the Commission in identifying key areas for improvement and improve outcomes to ensure a comprehensive and evidence-based approach for measuring the progress toward goals and objectives in the AbilityOne program. This determination should include, but not be limited to, meetings, information sessions, determinations of key learning areas, and how the information will be used in its next strategic planning process.

OED-2025-07

Meet with Commission members and stakeholders to determine whether incorporating internal program evaluations into its next strategic planning process would assist the Commission in better informing stakeholders about the program's impact and contributions. This determination should include, but not be limited to, meetings, information sessions, determinations of potential program evaluations, and how information from those potential evaluations will be used in its next strategic planning process.

OED-2025-08

Enhance its ability to track and monitor progress and the successful implementation of agency goals by establishing and incorporating quantitative measures into its 2026-2030 strategic plan.

OED-2025-09