The OIG engaged the independent public accounting firm CLiftonLarsenAllen (CLA) to conduct the performance audit and issue its report. The objective of the audit was to determine whether the Compliance Program, as implemented by the Commission and CNAs, is effectively providing reasonable assurance of NPA and CNA compliance with applicable laws, regulations, and policies. The auditors concluded that although the Commission’s policies and procedures governing the Compliance Program comply with applicable laws and regulations, there are opportunities for improvement in four key areas.